Make no mistake, we’re as aware as anyone about how unclear everything is this year after everything we have been through with Covid-19. The government guidelines could change at any moment, and we are keeping a close eye on everything that happens.
The event will be organised following all guidelines and recommendations. If the event cannot happen due to Covid, your ticket will be full refunded or rolled-over to next year (whichever you prefer)

Whatever happens we are dedicated to ensuring that Balter is a safe event for everyone who attends.

Where is my ticket?

Tickets will be sent out via e-mail a few weeks before the festival.

For more details regarding tickets please see the Terms and Conditions.

I’ve lost my ticket!!

Do not worry! Follow these instructions – theticketsellers.ladesk.com/282957-I-have-lost-my-ticket

Do you offer split payment tickets?

Yes you can buy split payment tickets! Full details are on the ticket website.

For more details regarding tickets please see the Terms and Conditions.

How much booze can I bring in?

The amount of alcohol you can bring in is limited. We are a small independent and completely non-corporate event so the bar is a vital source of income for us. It aims to allow us to give a little bonus to some of our amazingly hard working volunteer crew, and goes towards some of the crazy stuff we are booking around the site! Therefore we do have to set a limit on the amount of alcohol brought in to the festival.

This is set at 16 cans of beer or cider/2 large bottles of cider or wine/1 bottle of spirits.

Don’t forget – NO GLASS ON SITE!!

Decant any spirits/wine etc into plastic bottles please!

In return though we do have a great bar on site selling very reasonably priced and good quality drinks; from local beers and ciders to Buckfast cocktails. With cold drinks starting at £2.50 you won’t want those warm cans sweating away in your tent anyway!

Can I sell my ticket to my friend?

It is no problem to sell your ticket to a mate, it won’t matter on the gate if the name does not match your ID.

Be very careful about buying tickets off someone you don’t know, every year we have issues at the gate where someone sells their ticket to more than one person and only the first to arrive gets let in. We will not allow you in the festival if your ticket has already been used! The only guaranteed tickets are official ones bought straight from us!

Why is it Over 18 only?

Because thats just the way it is!

Anyone that appears even remotely under 25 will be asked for ID at the gate so make sure you bring some with you!

Where is Balter Festival 2021?

Balter Festival 2021 will be held at Chepstow Racecourse, Chepstow, NP16 6BE.

When can I arrive?

Gates open at TBC. Please do not arrive before this, you will just have to wait outside.
Gates will close at 10pm each evening through the weekend and re-open at 9am the following morning. Don’t bother arriving outside of these times as you will have to wait outside, and that ain’t gonna be fun!

Do I need to pay for parking?

Yes tickets for the car park are at a very reasonable £10. Try to lift share where possible, save money and the environment!

Do you sell day tickets?

We will be selling Sunday tickets closer to the event, we don’t do just Friday or Saturday tickets.

Can I bring my Dog/cat/chinchilla?

No we’re sorry but absolutely no pets allowed on site

How can I apply to participate as a volunteer?

Please e-mail beth@balterfestival.com for details on volunteering

How can I apply to perform as a musician?

Please check back soon

I applied to play, why did I never hear back?

We have a massive response every year with over 500 applications after we put out the form via Facebook. We listen through them but we just couldn’t physically reply to everyone other than those successful, we’re a very small team over the winter and we just don’t have the time.
If you weren’t booked its not necessarily because we didn’t like you, we just have very limited spaces available.

How can I apply as a visual artist?

Please check back soon for info on how to apply

How can I apply as a walkabout performer?

Any walkabout or sideshow performers and entertainers can apply by contacting us on walkabout@balterfestival.com. We especially look for people who involve the crowd in their performance and are particularly fun, or just really weird!

How can I apply as a trader?

To apply as a market trader please contact rose@balterfestival.com.
We only want stalls that sell decent quality stuff that fits into the Balter vibe and ethos.

We are not accepting any more applications for caterers for 2020.

Will there be medical facilities?

Yes we have a great life saving medical team! They can help with most issues, or get you to a hospital if its really needed! Try not to hurt yourself too badly though, they would prefer a relaxing weekend where possible!
You can find them as always on the edge of the campsite.

If you have particular medical issues that you would like to discuss with us please contact us on info@balterfestival.com
If you need to arrange to refrigerate your medication this is no problem but again please contact us in advance.

Is the festival disabled friendly?

We do our absolute best to be. The venue is pretty flat and small, there are no large distances between any two points on site. We provide a few disabled toilets around the site, and can help with charging wheelchair batteries etc. In general we will do anything we can to assist you, but it would be wise to contact us first on info@balterfestival.com if you have any questions or concerns.

A free PA/career ticket will be available for anyone in receipt of high mobility or middle/high rate care component of DLA (or its PIP equivalent)
Please e-mail us for details.

Can I have a BBQ/bonfire?

We all love a good fire, but flames and tents are a bad mix. We can’t allow any BBQ’s or campfires, and the campsite will be patrolled by security looking out for these.
You can however bring a small and easily controllable camping stove. Just don’t light it inside your tent!

Do you have quiet camping?

I think you have come to the wrong festival.

Do you have showers?

Yes there will be showers in the campsite available for a small fee .

Can I get cash out or pay by card?

There will not be a cash point on site but the bar will accept cards

Can I leave my unwanted tent behind?

No! If you really don’t want to take it home at least shove it in a bag and hand it in to the info point where we will be collecting for local homeless charities.

I have another question that isn’t on this list?

Ahh, you’re an original one eh? Give us a shout on info@balterfestival.com and we’ll get back to you. If it’s a super good question we might even put it on here!